TripAdvisor
Terms & Conditions
Welcome to SUNRISE PERU TREK!
At SUNRISE PERU TREK, we can’t wait to take you on the adventure of a lifetime! To make sure everything runs smoothly, we’ve laid out some important details about our tours. These Terms & Conditions are designed to keep your experience seamless, enjoyable, and free from surprises.
Booking Made Easy
- Your Spot is Guaranteed
Your booking is confirmed once you receive a written confirmation from us or your travel agent. Double-check all your details—like your name and passport info—and notify us right away if anything needs updating.
- Deposits
Your deposit secures your spot and is non-refundable. Please keep this in mind as you make your plans.
- Passport Requirements
Planning to visit the Inca Trail or Machu Picchu? You’ll need to bring the exact same passport you used when booking. Got a new passport? No worries—just bring both your current and old passports with you to ensure entry.
- Student Discounts
If you’re booking with a Student Discount, we’ll need a copy of your University Card with an expiration date matching the year of your trek. (Sorry, IDs expiring the following year won’t be accepted.)
Cancellations
We understand that plans can change, but cancellations come with specific terms due to upfront costs we incur. Here’s what you need to know:
- Deposits are non-refundable under any circumstances.
- If you cancel close to your tour start date, additional charges may apply.
Cancellation Timeline | Terms |
|---|---|
Within 6 weeks of your start date | 60% of your TOTAL TOUR COST will be due. |
Within 2 weeks of your start date | 80% of your TOTAL TOUR COST will be due. |
Within 7 days of your trek | 100% of your TOTAL TOUR COST will be due. |
We recommend purchasing travel insurance to protect you against unexpected cancellations!
About the Iconic Inca Trail Tours
- Permits Can’t Be Changed
Permits for the Inca Trail are personalized and cannot be transferred or rescheduled. This is a regulation by the Peruvian government, so plan carefully knowing your deposit will be forfeited if changes are needed.
- Safety-Related Closures
If the trail to Machu Picchu is closed for safety reasons, don’t worry—we’ll swap your trek for an equally stunning alternative to keep your adventure going.
- Student IDs Required for Entry
Booked using a Student Discount? Don’t forget to carry your student card on the trek—it’s mandatory for entry!
Medical Information
Your health and safety are a top priority. Here’s how we ensure your well-being during the tour:
- Notify us about any medical conditions, allergies, or physical concerns prior to booking. Travelers over 70 years old are required to present a medical certificate confirming good health.
- Stay prepared by consulting your doctor about vaccinations and any necessary precautions for your trip.
- Pregnancy is considered a medical condition and must be disclosed when booking. Expecting moms over 24 weeks may not be eligible for certain tours for safety reasons.
- Travel insurance is highly recommended to cover emergencies, cancellations, or unexpected medical needs.
Trek & Tour Details
- Payments
All balances are due prior to the pre-tour briefing (held the night before your trek). You can pay via cash, Visa (5% service fee), or PayPal (5.5% service fee).
- Stay Connected with Your Guide
If you need to leave the group or campsite for independent exploration, please inform your guide in advance. Also, share any concerns with your guide in the moment so we can address them right away.
- Transportation
All adventure treks include transportation back to Cusco. Final routes depend on train availability.
- Illness or Injury on the Trail
If you become unwell, a porter will assist you in reaching a safe location with emergency services access. Costs for helicopter airlifts or special medical assistance are the traveler’s responsibility. While refunds for unfinished tours are not possible, we will help coordinate your return to the group so you can continue the Machu Picchu experience.
- Your Responsibility
While we do our best to ensure your safety, you are responsible for safeguarding your personal property and rented equipment. Travel insurance can offer valuable peace of mind.
Additional Information
- Be prepared for groups of up to 16 people—open to participants of all skill levels and ages.
- Tours are conducted in English to ensure clarity and collective understanding.
- Unforeseen circumstances like weather, strikes, or natural disasters may require us to modify itineraries.
We’re committed to making your Peruvian adventure as smooth and unforgettable as possible. If you have any questions, don’t hesitate to reach out.
We can’t wait to explore with you! 🌄
Warm regards,
SUNRISE PERU TREK Team
YOUR INCA TRAIL ADVENTURE STARTS WITH A PERMIT
2027 permits are now available. Inca Trail permits are limited, and popular trekking dates can sell out months in advance.
Don’t wait until your preferred date is gone.
SECURE YOUR INCA TRAIL PERMIT →
Plan early. Trek the Inca Trail. Arrive at Machu Picchu through the Sun Gate.
Sunrise Peru Trek Travel & Tours offers safe, fast, and reliable payment methods to make booking your dream trip to Machu Picchu and Cusco simple and stress-free. We prioritize your security and convenience, so you can focus on planning your adventure with confidence. We accept PayPal, one of the world’s most trusted online payment platforms. Paying with PayPal is quick, secure, and easy, allowing you to book your tour in just a few clicks from anywhere in the world. Your financial information is protected with advanced encryption, giving you complete peace of mind.Secure Payment
Secure Payment Methods for Your Peru Tours
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